SPSM Chat is continuing our conversation about innovative media and crisis intervention this week. We’re bringing you experts in crisis intervention and emerging technology/media to chat about the challenges, changes, and opportunities that technology and social media bring to the “on-the-ground” work to help people who are in crisis and possibly suicidal.

This week we feature Meg Rose from Crisis Text Line. Ms. Rose has a job title that is relatively new to non-profit work, crisis intervention, and Suicidology. She is the “Community Engagement Manager.” While most non-profits have long understood the wisdom of connecting with the community so that the non-profit organizations mission can be grown and sustained, increasing this kind of connection is made via social media. Ms. Rose will discuss how Crisis Text Line is using technology and social media to reach people in crisis, build community relationships, recruit crisis intervention volunteers remotely, and train them.

The Tweets for this chat will be archived on Storify.

Bio: As the Community Engagement Manager at Crisis Text Line – a nationwide, free, 24/7 text message hotline for young people – Meg Rose uses new technologies and media to advance innovative strategies in crisis intervention. Aiming to catalyze CTL into a service that is as widely known as 9-1-1 for teens in crisis, she she’s currently launching a Remote Volunteer Program pilot. Meg has over a decade of social work experience directly serving populations in crisis; the systemic barriers she faced as a front-line service provider led to her desire to cultivate sustainable, data-driven solutions at the macro-level of non-profit administration and program development. Prior to CTL, Meg supported the launch of numerous social impact startups in Tunisia and Libya during the Arab Spring revolutions, and more recently in New York City with dance4life and Social Good Startup/PurposeFuel. She has an MSW in Social Enterprise Administration from Columbia University, and a Bachelor’s in Social Work and BA in French from the University of Texas at Austin.